We’re reading…. (weekly)

• Why Even Bother With a User-Centered, Digital Gov’t? | Civic Hall

  “Stepping back from the emotive language, what I am saying here is that, at least to me, badly designed services show a lack of compassion on the part of their creator.”

  tags: research technology design

• State of the News Media | Pew Research Center

  “This year, instead of a single summary report, a series of fact sheets showcasing the most important current and historical data points for each sector – in an easy-to-digest format – will be rolled out a few at a time over the coming months.

  Listed below are the 2017 fact sheets released so far, along with links to related reports that provide other angles of analysis about the news media industry. (State of the News Media reports from 2004-2016 are archived as PDFs and available here.) Check back in the coming months as the collection below grows – and in the years to come as these fact sheets continue to be updated with the latest data.”

  tags: journalism research pew

Posted from Diigo. The rest of my favorite links are here.